FAQ

General Questions

Is DreamAPI free?

No, DreamAPI is a paid service. Users are required to purchase Credits to access our APIs. For detailed information, please visit our pricing page.

What are the pricing standards for DreamAPI?

Comprehensive pricing details and service tiers are available on the official pricing page.

Purchase FAQs

What are Credits?

Credits serve as the virtual currency for the DreamAPI ecosystem. Upon purchase, Credits are added to your account and subsequently deducted based on the specific resource requirements of the services invoked. Once your balance is exhausted, API access will be restricted until additional Credits are acquired.

What should I do if my Credits run out?

You can replenish your balance by purchasing additional Credits on the pricing page.

What should I do if my Credits do not appear after purchase?

If your balance does not update following a successful transaction, please submit a support request via our contact page. Our team will investigate and resolve the issue promptly.

What if the payment for my purchase fails?

If an initial payment attempt fails, you may try the transaction again. Should the issue persist, please reach out to us through the contact page for technical assistance and alternative payment support.

How can I request an invoice?

To request an invoice for your purchase, please provide your transaction details via the contact page, and our billing department will assist you with the issuance.